About the Role 

We are seeking a Collection Executive to manage collections for MSME clients. The role involves inhouse work like calling, follow-ups, payment tracking, and ensuring timely recovery while maintaining professional client relationships. 

• Experience: 0-1 yrs 
• Qualification: Graduation 

Key Responsibilities: 

• Conduct outbound calls to customers for overdue payments and regular follow-ups 
• Ensure timely collection of payments as per due dates 
• Maintain accurate records of collection efforts, customer responses, and payment updates in the system/CRM
• Share daily/weekly MIS reports on collections and recovery status 

Desired Candidate Profile:

• 1-2 years of experience in tele calling 
• Knowledge in MS Excel and CRM systems 
• Basic understanding of finance terminology